1. Home
  2. FAQ
Help & Support

Soji88 FAQ – Answers to Your Common Questions

Everything you want to know about soji88 — account setup, PKR deposits via JazzCash and Easypaisa, Cricket and PSL betting, Slots, Live Casino, bonuses, withdrawals and responsible gaming — answered in one place.

Account Deposits & Withdrawals Cricket & PSL Bonuses Responsible Gaming
Min Deposit Low minimum PKR deposit via JazzCash, Easypaisa or Raast
Withdrawal Time Mobile wallets typically fastest; bank transfer takes longer
Age Requirement 18+ only — strictly enforced on all accounts
Platform Mobile browser on Android & iOS — no app download needed
Registration Free — takes under 3 minutes with a valid PKR mobile number
Cricket Betting PSL, T20 internationals & all major series covered

Frequently Asked Questions

Browse by topic or read through — all the important questions about using soji88 are covered below.

Account Deposits Withdrawals Betting Bonuses Responsible Gaming
Account & Registration

Go to the Register page and fill in your full name, a valid Pakistani mobile number, an email address, and a password of your choice. Select your preferred payment method — JazzCash, Easypaisa, Raast, or bank transfer — and submit your details. You will receive a verification code on your mobile or email. Enter it to activate your account. The whole process takes under three minutes.

No — registration is completely free. There is no sign-up charge, no monthly fee, and no subscription. You only spend money when you choose to make a deposit. There is a minimum deposit amount to start playing, but creating the account itself costs nothing.

No. Each person is allowed one account only. Creating duplicate accounts is a breach of the Terms and Conditions and can result in all accounts being suspended with balances withheld. If you have forgotten your login details, use the password recovery option on the Login page instead of registering again.

You must be 18 years of age or older. This applies to all users without exception. Soji88 may request age verification documents at any point. Accounts confirmed to belong to anyone under 18 are closed immediately and any deposited funds are returned in full.

On the Login page, click "Forgot password?" and enter your registered mobile number or email address. A reset code will be sent to you. Enter the code, set a new password, and you are back in. If you do not receive the code, check that the contact details you are entering match exactly what you used at registration.

Yes. You can update your contact details from the account settings section after you log in. For security purposes, you will need to verify the change using your current registered contact method. If you have lost access to both your old mobile number and email, contact support via the details on the About Us page for manual verification assistance.
Deposits & Payments

Soji88 supports deposits in PKR through JazzCash, Easypaisa, Raast, standard bank transfer, debit cards, and mobile wallets. All transactions are processed in Pakistani Rupees so there are no currency conversion charges. Simply select your preferred method in the cashier section after logging in.

JazzCash and Easypaisa deposits are typically instant or near-instant. Raast transfers also process quickly. Bank transfers may take slightly longer depending on your bank's processing times. Once the deposit is confirmed on our end, your PKR balance updates immediately and you can start playing straight away.

Minimum and maximum deposit limits vary by payment method and account status. The minimum is kept low so players with smaller budgets can still participate. You can also set your own personal deposit limits from the responsible gaming section of your account — this is completely optional but recommended if you want to manage your spending proactively.

This is uncommon but can happen during peak periods or due to a temporary delay in your bank or mobile wallet network. Wait a few minutes and refresh your account balance. If the balance still has not updated after 15–20 minutes, note down the transaction reference number from your JazzCash, Easypaisa, or bank statement and contact support. The team can trace the payment and credit your account manually if needed.
Withdrawals

Log in to your account and navigate to the cashier or wallet section. Select "Withdraw," choose your preferred method (JazzCash, Easypaisa, Raast, or bank transfer), enter the amount in PKR, and confirm. The request will be reviewed and processed. Make sure the account details you enter match your registered name and payment method to avoid delays.

Mobile wallet withdrawals via JazzCash and Easypaisa are generally processed faster than bank transfers. Standard processing times depend on the method selected and whether any account verification steps are pending. First-time withdrawals may take a little longer as identity verification is completed. Subsequent withdrawals to a verified method are typically faster.

Common reasons include incomplete account verification, an active bonus wagering requirement that has not been met, a mismatch between the withdrawal account details and your registered name, or the withdrawal amount being below the minimum threshold. Check your account notifications for any specific message. If none of these apply and your withdrawal is still pending after the stated processing window, contact support with your request reference number.

Yes. Account verification is required before your first withdrawal or when withdrawing amounts above a certain threshold. You will typically need to provide a copy of your CNIC and proof of your payment method. This is a standard security measure to confirm your identity and protect your funds. Once verified, the process does not need to be repeated for routine withdrawals.
Betting — Cricket, PSL & Sports

Soji88 covers a wide range of sports with a strong focus on markets that matter to Pakistani fans. Cricket is the centrepiece — you can bet on PSL matches, T20 internationals, Test series, ODIs, and all major tournaments. Football, Esports, and other global sports are also available. Visit the Betting and Sports sections to see the full list of live and upcoming events.

Yes. Soji88 offers in-play (live) betting on Cricket and other sports. Odds update in real time as the match progresses, so you can react to what is happening on the field. In-play markets include run totals, wicket outcomes, over-by-over predictions, and more during PSL and T20 fixtures. Log in and head to the live betting section during any active match to see available markets.

If a match is abandoned before a result is possible — due to rain, pitch conditions, or any other reason — bets are typically voided and stakes returned to your account balance. For matches postponed to a later date, the outcome depends on specific rules applied to that market. Check the betting rules in your account for full details, as these can vary by tournament and bet type.

Yes, there is a minimum stake per bet in PKR, though it is kept low so all players can participate regardless of their budget. Maximum stake limits also apply and can vary by market and event. These limits are displayed on each bet slip before you confirm your wager. For high-value bets, contact support in advance to discuss limits for specific markets.
Bonuses & Promotions

New players who complete registration and make their first PKR deposit are eligible for a welcome bonus. The current offer is shown in the promotions section of your account after you register. Welcome bonuses typically match a percentage of your first deposit up to a specified amount. Always check the bonus terms before claiming — they will outline the wagering requirement and eligible games or markets.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain multiple of the bonus amount before the bonus funds convert to real withdrawable money. For example, if you receive a PKR 500 bonus with a 10x wagering requirement, you need to place bets totalling PKR 5,000 using the bonus before you can withdraw those funds. Your progress is tracked in the bonuses section of your account.

No — bonus funds must meet the wagering requirement before they can be withdrawn. However, any winnings made with real money funds can typically be withdrawn at any time, subject to standard verification and processing. If you want to withdraw before completing a bonus requirement, the bonus portion may be forfeited. The exact rules are outlined in each individual bonus offer.

Yes. Soji88 runs regular promotions for existing players including reload bonuses, free bets during PSL and Cricket season, Slots tournaments, and cashback offers. Promotions are updated in the promotions section of your account and may be time-limited, so it is worth checking regularly — especially during major Cricket tournaments and PSL matchdays.
Responsible Gaming

Soji88 provides a full set of self-management tools accessible directly from your account settings. These include daily, weekly, and monthly deposit limits; session time limits with activity reminders; loss limits; and self-exclusion for a period you choose. These tools are designed to help you stay in control of your gaming activity. Full details are on the Responsible Gaming page.

Log in and go to your account settings, then navigate to the Responsible Gaming or Limits section. Set the limit amount in PKR and select the time period — daily, weekly, or monthly. The limit takes effect immediately. Reducing a limit is instant; increasing a limit is subject to a cooling-off period before the change comes into effect.

Self-exclusion allows you to block yourself from accessing your soji88 account for a period you choose. During the exclusion window, you will not be able to log in, make deposits, or place bets. This cannot be reversed once activated, so choose your period carefully. Soji88 recommends this option for anyone who feels their gaming is becoming difficult to control. Activate it from your account settings or via the Responsible Gaming page.
Slots & Casino

No download is needed. The full Slots library on soji88 runs directly in your mobile browser on Android and iOS, as well as on desktop. Simply log in, visit the Slots section, pick a game, and it loads in your browser. The platform is optimised for mobile screens so the experience on a phone is just as smooth as on a laptop or desktop.

The Live Casino features real dealer tables streamed in real time. Games include Roulette, Blackjack, Baccarat, and various game show style titles. You interact with a live dealer through video stream while placing bets via the on-screen interface. Tables run around the clock and stakes range from low to high, catering to different budget levels.

Still Have a Question?

If your question is not covered in any of the categories above, the best place to start is the About Us page, which has our support contact details. The support team is available to help with account-related queries, payment issues, and technical questions. When getting in touch, have your registered mobile number or username ready — it speeds up the process considerably.

Tip for new players: Before your first deposit, it is worth spending five minutes reading the Terms and Conditions and the bonus terms for any offer you plan to claim. Understanding the wagering requirements upfront saves confusion later and helps you plan your play more effectively.

Soji88 is built around transparency. All the key policies — from how withdrawals are processed to how personal data is handled — are documented in full. You can find them on the Privacy Policy, Terms and Conditions, and Responsible Gaming pages. If anything is unclear after reading through the relevant page, do not hesitate to reach out.

Browse by Section
Quick Registration

New to soji88? Registration is free and takes under 3 minutes. Deposit in PKR and start betting on PSL, Cricket, Live Casino and Slots right away.

Create Free Account
Supported Payments

All deposits and withdrawals processed in PKR.

JazzCash Easypaisa Raast Bank Transfer Debit Card
Play Responsibly

Gambling is for entertainment only. Set limits, manage your time, and only use money you can afford to spend. Soji88 is for adults aged 18 and over.

Read our Responsible Gaming guide →

Why Players Choose Soji88

A quick overview of what makes soji88 stand out for Pakistani players — from local payment support to a full Cricket and PSL betting experience.

Cricket & PSL First

PSL matches, T20 internationals, and all major Cricket series are at the heart of the betting offering. In-play markets, match winner bets, player performance markets — it is all covered with live odds updated in real time.

PKR — No Conversion Fees

Everything on soji88 runs in Pakistani Rupees. Deposit via JazzCash, Easypaisa, Raast, or bank transfer without worrying about currency conversion charges or exchange rate surprises.

Mobile-First Platform

Soji88 runs directly in your mobile browser on Android and iOS. No app download, no storage space used, no compatibility issues. Open the site, log in, and you are playing — it is that straightforward.

Live Casino with Real Dealers

The Live Casino streams real dealer Roulette, Blackjack, and Baccarat tables around the clock. Bet in PKR, interact with the dealer, and enjoy a real casino atmosphere from anywhere in Pakistan.

Regular Bonuses & Promotions

Welcome bonuses for new players, reload offers, free bets during PSL season, and cashback promotions for existing members. The promotions section in your account is updated regularly — check it before every major Cricket fixture.

Built-In Responsible Gaming

Deposit limits, session timers, loss limits, and self-exclusion — all available directly from your account settings without needing to contact support. Soji88 believes responsible gaming tools should be easy to find and use.

Got the Answers You Needed? Jump In Now.

Registration is free, deposits are in PKR, and Cricket betting, Live Casino, and Slots are all ready for you. 18+ only — please play responsibly.

Create Free Account Log In to My Account