Soji88 Privacy Policy – How We Protect Your Data

1 About This Policy

This Privacy Policy ("Policy") sets out how soji88 ("we", "us", "our") collects, uses, stores, and protects the personal information of players who register and use the soji88 platform at soji88.win. It covers all services available through the platform including sports betting, casino games, live casino, slots, and all account-related functions.

By registering an account on soji88 or using the platform in any way, you confirm that you have read this Policy and that you consent to the collection and use of your personal data as described here. This Policy works alongside the Terms and Conditions and the Responsible Gaming policy, both of which form part of your overall agreement with soji88.

This Policy is written specifically with Pakistani players in mind. All monetary references are in PKR. The payment methods referenced — JazzCash, Easypaisa, Raast, bank transfers, and cards — reflect the options available to players on the platform.

2 What We Collect

The personal information we collect falls into a few clear categories depending on how you interact with the platform:

We do not collect sensitive personal data such as religious beliefs, political opinions, or biometric data. If identity verification requires a document scan, that document is handled by our verification partner under strict data handling protocols and is not retained by soji88 beyond the period necessary for the verification check.

3 How We Use Your Data

Every piece of data we collect has a specific, legitimate purpose. We do not process your data for reasons that go beyond what is described here:

• Account operation: Your registration details are used to create and manage your account, verify your identity, and maintain your account history including betting records, balance, and transaction logs.
• Transaction processing: Financial data is used to process your PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, or card. We need this data to complete transactions and to maintain accurate financial records.
• Platform security: Technical data including IP addresses and device information is used to detect suspicious login activity, prevent unauthorised account access, and identify patterns consistent with fraud or bonus abuse.
• Responsible gaming: Betting activity data is used to power the responsible gaming tools available to you — including deposit limit tracking, session time monitoring, and self-exclusion enforcement. This data also helps us identify accounts that may benefit from outreach regarding responsible play.
• Customer support: When you contact soji88 support, communication data is used to investigate your query, resolve disputes, and maintain a record of the interaction for quality and training purposes.
• Platform improvement: Aggregated and anonymised usage data helps us understand which features players find most useful, where the experience can be improved, and how to optimise the platform for Pakistani users across different devices and connection types.
• Marketing communications: With your consent, we may send you information about promotions, bonuses, and platform updates. You can opt out of marketing communications at any time through your account settings or by contacting support.

4 Payment Data

Payment security is a priority for soji88 given that all transactions are conducted in PKR and involve real money. Here is how your payment data is handled:

• Deposit and withdrawal requests are processed through our payment partners — JazzCash, Easypaisa, Raast, bank transfer networks, and card processors. Each of these partners operates under its own security and data handling standards.
• Soji88 does not store full card numbers, full mobile wallet account numbers, or authentication PINs on its own servers. We store only the minimum identifiers needed to match a transaction to your account — for example, the last four digits of a card number or the network name used.
• All payment data transmitted between your device, our platform, and payment processors is encrypted using industry-standard transport layer security (TLS).
• Your PKR transaction history — deposit amounts, withdrawal amounts, dates, and payment method types — is retained on your account as part of your financial record. This record is accessible to you through your account history section and is also used for verification and dispute resolution purposes.
• Third-party deposits are not accepted on soji88. Any deposit received from a payment method not registered in the account holder's own name will be returned and the account reviewed.

5 Cookies & Tracking

Soji88 uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. A cookie is a small text file stored on your device when you visit the platform. We use the following types:

• Essential cookies: Required for the platform to function. These handle your login session, remember your account preferences, and keep your betting slip active. You cannot opt out of essential cookies without also disabling your ability to use the platform.
• Analytics cookies: Used to collect aggregated, anonymised information about how pages are used — which sections players visit, how long they stay, and where they navigate next. This helps us identify and fix usability problems and prioritise improvements.
• Preference cookies: Remember settings you have chosen, such as your preferred language or display settings, so you do not have to reset them on every visit.
• Security cookies: Help detect unusual activity such as rapid multiple login attempts from different locations, which may indicate an attempt to access your account without authorisation.

You can manage cookie preferences through your browser settings. Most browsers allow you to view, delete, and block cookies. Blocking all cookies will affect how the platform functions — in particular, essential session cookies are required for login and account access to work correctly.

Soji88 does not use third-party advertising cookies that track your activity across other websites to build advertising profiles.

6 Data Sharing

Soji88 does not sell your personal data. We share information only in the following limited and necessary circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, bank transfer networks, and card processors receive the transaction data required to process your deposits and withdrawals. Each processor handles this data under its own privacy and security policy.
• Identity verification partners: Where account verification is required, identity document data is shared with our verification service partner solely for the purpose of confirming your identity. This partner is bound by confidentiality obligations and data handling standards.
• Game providers: Casino, slots, and live casino games are provided by third-party game studios. Your game session data — including bets placed and game outcomes — is processed by the relevant provider to run the game. Game providers do not receive your full personal profile.
• Legal and compliance obligations: We may disclose personal data if required to do so by a valid legal process, court order, or other binding legal obligation. We will only disclose the minimum data required to satisfy the specific obligation.
• Internal service providers: Companies that provide essential services to soji88 — such as cloud hosting, customer support tooling, or analytics infrastructure — may process data on our behalf. These providers are contractually bound to use the data only for the specific service they provide to us and not for their own purposes.

In all cases of data sharing, we take reasonable steps to ensure that the recipient handles your data with an appropriate level of protection. We do not share data with social media platforms, advertising networks, or data brokers.

7 Data Retention

We retain your personal data for as long as your account is active and for a period after closure as required by our record-keeping obligations. Different categories of data have different retention periods:

• Account and registration data is retained for the lifetime of your account and for a standard period after closure to allow for dispute resolution and compliance purposes.
• Financial transaction records — including PKR deposit and withdrawal history — are retained for a minimum of five years from the date of the transaction to meet standard financial record-keeping requirements.
• Betting and gaming history is retained for the lifetime of your account and for a reasonable period after closure. Historical betting records are used for dispute resolution and responsible gaming reviews.
• Support communications are retained for up to two years from the date of the last interaction in a support thread, unless an open dispute or investigation requires longer retention.
• Technical and session data such as IP logs and device records are typically retained for up to 90 days unless a specific security investigation requires longer retention.
• Marketing consent records are retained for as long as you remain subscribed plus a reasonable period after opt-out to demonstrate that consent was properly handled.

When data reaches the end of its retention period and there is no ongoing legal or compliance reason to keep it, it is deleted or irreversibly anonymised. Anonymised, aggregated data may be retained indefinitely for statistical analysis.

8 Your Rights

You have the following rights in relation to the personal data soji88 holds about you. To exercise any of these rights, contact support using the details on the About Us page. We will respond within a reasonable timeframe.

9 Children's Privacy

Soji88 is strictly an adult platform and is not intended for anyone under the age of 18. We do not knowingly collect personal data from individuals under 18. Age verification is part of the registration process and may be reinforced through identity checks during account use.

If we become aware that an account has been registered by a person under 18, we will close the account immediately, delete the associated personal data to the extent permitted by our legal obligations, and return any deposited funds to the payment method from which they were received.

If you are a parent or guardian and believe that a minor has registered on soji88, please contact support immediately using the contact details on the About Us page. We will investigate and act promptly.

10 Security

Soji88 takes the security of your personal data seriously and applies technical and organisational measures designed to protect it against unauthorised access, accidental loss, disclosure, or destruction. Key security practices include:

• All data transmitted between your device and soji88 servers is encrypted using TLS (Transport Layer Security).
• Account passwords are stored using one-way hashing — we do not store your password in a readable format and staff cannot retrieve it. If you forget your password, it must be reset, not recovered.
• Access to personal data within soji88 systems is restricted on a need-to-know basis. Staff who do not require access to personal data to perform their role do not have it.
• Payment credentials such as full card numbers and mobile wallet PINs are not stored on soji88 servers. Payment processing is handled by our payment partners on their own secure infrastructure.
• We conduct periodic reviews of our security practices and update them as needed in response to emerging threats.

While we take every reasonable measure to secure your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your soji88 account, do not share your login credentials with anyone, and log out when using shared devices. If you notice any suspicious activity on your account, contact support immediately.

11 Policy Changes

This Privacy Policy may be updated from time to time to reflect changes in how we operate the platform, changes in the services we offer to Pakistani players, or updates to applicable standards and obligations. When material changes are made, we will:

• Update the "Last updated" date at the top of this page.
• Publish the updated policy on this page — the current version is always the one displayed here.
• Where a change significantly affects your rights or how we use your data, we will attempt to notify registered players through account notifications or via the contact details on their account.

Continued use of soji88 after a policy update is published constitutes acceptance of the revised policy. We recommend checking this page periodically, particularly if you are a regular player or have recently made changes to your account or payment methods. If you do not agree with an update, you should stop using the platform and contact support to arrange account closure.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please reach out to the soji88 support team. Contact details are available on the About Us page.

For questions specifically about account closure, self-exclusion, or responsible gaming tools, the Responsible Gaming page provides additional guidance and direct access to those features.

For general platform questions not related to privacy, the FAQ page covers common topics including registration, deposits, withdrawals, bonuses, and game rules. You can also review the full Terms and Conditions for the complete rules governing your use of soji88.